Automotive Service Advisor: Tech-Savvy, Customer-Driven Growth

Napleton River Oaks Hyundai; Calumet City (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation & Sick Time

Paid Training

Discounts on services & vehicles

Growth opportunities

Family-owned – 90+ years

Job summary

Napleton River Oaks Hyundai in Calumet City, IL is seeking a Service Advisor to bridge customers and technicians by presenting repair recommendations and maintaining clear communication throughout the service process.

The role offers a potential pay range of $60,000-$90,000+ per year with incentives, plus medical, dental, vision insurance, 401k, paid vacation and sick time, paid training, discounts on services and vehicles, and strong growth opportunities within the Ed Napleton Automotive Group.

Qualifications

• Exceptional customer service skills required.
• Tech-savvy and able to learn and use technology.
• Previous automotive service advisor experience is a plus but not required.

Responsibilities

• Work with customers to address all vehicle maintenance needs.
• Write repair orders with transparent cost and time estimates.
• Provide exceptional and timely communication, keeping customers updated.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting-edge Fixed Operations Technology.

Skills

Exceptional Customer Service Skills

Tech Savvy

Previous Automotive Service Advisor

Job description

Napleton River Oaks Hyundai in Calumet City, IL is seeking a Service Advisor to bridge customers and technicians by presenting repair recommendations and maintaining clear communication throughout the service process.

The role offers a potential pay range of $60,000-$90,000+ per year with incentives, plus medical, dental, vision insurance, 401k, paid vacation and sick time, paid training, discounts on services and vehicles, and strong growth opportunities within the Ed Napleton Automotive Group.