Automotive Service Advisor: Growth, Tech-Savvy & Earnings

Ed Napleton Auto Group

Indianapolis, Northern (IN, KY)

Hybrid

USD 65,000 - 150,000

Full time

8 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Training

Discounts on vehicles/services

Growth opportunities

Job summary

Ed Napleton Automotive Group in Carmel, IN is seeking an Automotive Service Advisor to liaison between customers and technicians, providing repair recommendations and transparent estimates. This role focuses on delivering exceptional service in the service lane and contributing to vehicle maintenance excellence.

As part of a large, family-owned dealer group with 25+ brands and 50+ locations, you will join a growing team with strong earnings potential through incentives, comprehensive benefits,

Qualifications

Exceptional customer service skills.
Willingness to learn and use Fixed Operations technology.
Automotive service advisor experience is a plus but not required.
Must be 18+ and able to pass background checks.

Responsibilities

Work with customers to address vehicle maintenance needs.
Write repair orders with transparent cost and time estimates.
Provide timely, clear communication with customers throughout the process.
Coordinate with technicians and parts to ensure timely completion of work.
Maintain a positive attitude and strong work ethic with customers and colleagues.
Use Fixed Operations technology to streamline service.

Skills

Customer service

Tech savvy

Job description

As part of a large, family-owned dealer group with 25+ brands and 50+ locations, you will join a growing team with strong earnings potential through incentives, comprehensive benefits,

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