Hershey Patient Services Representative

Lawall Prosthetics and Orthotics Services; Hershey (PA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Health and supplemental insurance

401k

Employee discount program

Job summary

Lawall Prosthetics and Orthotics Services is seeking a full-time Patient Service Representative in Hershey, PA. This role involves communicating with insurance companies and patients, preparing work orders, and verifying benefits. The ideal candidate should be detail-oriented, proficient in Microsoft Office, and have great customer service skills. Employee benefits include paid time off, health insurance, 401k, and discounts. If you're passionate about helping patients, we want to hear from you!

Qualifications

• Ability to effectively communicate with insurance companies and patients.
• Strong customer service orientation.
• Detail-oriented and organized individual.

Responsibilities

• Communicate with various insurance companies and patients.
• Prepare work orders and obtain necessary documents.
• Verify patient benefits and pre-certify services.
• Provide excellent customer service.

Skills

Works independently

Uses good judgement

Makes sound decisions

Communicates professionally

Works in a fast-paced environment

Records correctly and briefly

Handles sensitive information in confidence

Meets deadlines and prioritizes

Proficient in Microsoft Outlook, Word, Excel

Organized and detail-oriented

Knowledge of anatomy and medical code

Education

High school graduate

Job description

Patient Service Representative (1 FT positions)

Fast growing and employee friendly, with an exciting opportunity for a full-time Patient Service Representative in our Hershey, PA location., Monday to Friday, 9 am to 5:30 pm.

The main duty of this position is to communicate with various insurance companies/plans and our patients in order to provide them with our services.

Essential Functions

• Prepare work orders
• Obtain the proper documents for insurance companies/plans
• Verify patient benefits and pre-certify our services
• Conduct, communicate and dress appropriately
• Exercise knowledge of different insurance company's or plan's procedures
• Provide excellent customer service to all patients
• Assure flow of service
• Complete other duties as assigned

Skills & Requirements

• Works independently
• Uses good judgement
• Makes sound decisions
• Communicates professionally
• Works in a fast-paced environment
• Records correctly and briefly
• Handles sensitive information in confidence
• Meets deadlines and prioritizes
• Proficient in Microsoft Outlook, Word, Excel
• Organized and detail-oriented
• High school graduate
• Knowledge of anatomy and medical code is a plus

We offer great pay to work in great place. Benefits include paid time off, health and supplemental insurance benefits, 401k, employee discount program, and more. If you are someone looking to use your talents to help patients meet their needs we want to hear from you.

This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.