Hershey Patient Chart Manager

Lawall Prosthetics and Orthotics Services; Hershey (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k

Employee discount program

Job summary

Lawall Prosthetics and Orthotics Services in Hershey, PA is seeking a full-time Patient Service Representative to handle insurance communications and patient scheduling in a fast-paced office.

The role focuses on obtaining documents, verifying benefits, pre-certifications, and delivering excellent customer service while supporting smooth clinic operations.

Qualifications

• High school graduate required.
• Proficient in Microsoft Outlook, Word and Excel.
• Knowledge of anatomy and medical coding is a plus.

Responsibilities

• Prepare work orders.
• Obtain documents for insurance companies/plans.
• Verify patient benefits and pre-certify our services.
• Communicate professionally with patients and staff.
• Maintain orderly, accurate records and flow of service.
• Complete other duties as assigned.

Skills

Works independently

Good judgement

Makes sound decisions

Communicates professionally

Fast-paced environment

Records correctly

Handles sensitive information

Meets deadlines

Microsoft Outlook

Microsoft Word

Microsoft Excel

Organized and detail-oriented

Anatomy knowledge (plus)

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Patient Service Representative (1 FT positions)

Fast growing and employee friendly, with an exciting opportunity for a full-time Patient Service Representative in our Hershey, PA location., Monday to Friday, 9 am to 5:30 pm.

The main duty of this position is to communicate with various insurance companies/plans and our patients in order to provide them with our services.

Essential Functions

• Prepare work orders
• Obtain the proper documents for insurance companies/plans
• Verify patient benefits and pre-certify our services
• Conduct, communicate and dress appropriately
• Exercise knowledge of different insurance company's or plan's procedures
• Provide excellent customer service to all patients
• Assure flow of service
• Complete other duties as assigned

Skills & Requirements

• Works independently
• Uses good judgement
• Makes sound decisions
• Communicates professionally
• Works in a fast-paced environment
• Records correctly and briefly
• Handles sensitive information in confidence
• Meets deadlines and prioritizes
• Proficient in Microsoft Outlook, Word, Excel
• Organized and detail-oriented
• High school graduate
• Knowledge of anatomy and medical code is a plus

We offer great pay to work in great place. Benefits include paid time off, health and supplemental insurance benefits, 401k, employee discount program, and more.