Hershey Patient Chart Manager

Lawall-Prosthetics-; Hershey (PA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k)

Job summary

Lawall-Prosthetics seeks a patient-focused Patient Service Representative in Hershey, PA to coordinate with insurance plans and communicate effectively with patients.

You will prepare work orders, verify benefits, and pre-certify services, while maintaining accurate records in a fast-paced healthcare setting. Strong organizational skills and discretion with sensitive data are essential.

Qualifications

• High school graduate with strong communication and organization.
• Handles sensitive information with discretion.
• Familiarity with patient insurance processes is a plus.
• Works independently and meets deadlines.
• Proficient with Outlook, Word, and Excel.
• Detail-oriented and able to prioritize tasks.
• Knowledge of anatomy or medical coding is a plus.

Responsibilities

• Prepare work orders.
• Obtain documents for insurance companies/plans.
• Verify patient benefits and pre-certify services.
• Communicate professionally with patients and insurers.
• Maintain accurate, timely records.
• Ensure smooth flow of service.
• Complete other duties as assigned.

Skills

Independence

Good judgement

Decision making

Professional communication

Fast-paced environment

Accurate record-keeping

Confidentiality

Time management

Organization

High school diploma

Anatomy knowledge (plus)

Education

High school diploma

Anatomy knowledge / medical coding (plus)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Patient Service Representative (1 FT positions)

Fast growing and employee friendly, with an exciting opportunity for a full-time Patient Service Representative in our Hershey, PA location., Monday to Friday, 9 am to 5:30 pm.

The main duty of this position is to communicate with various insurance companies/plans and our patients in order to provide them with our services.

Essential Functions:

• Prepare work orders
• Obtain the proper documents for insurance companies/plans
• Verify patient benefits and pre-certify our services
• Conduct, communicate and dress appropriately
• Exercise knowledge of different insurance company's or plan's procedures
• Provide excellent customer service to all patients
• Assure flow of service
• Complete other duties as assigned

Skills & Requirements:

• Works independently
• Uses good judgement
• Makes sound decisions
• Communicates professionally
• Works in a fast-paced environment
• Records correctly and briefly
• Handles sensitive information in confidence
• Meets deadlines and prioritizes
• Proficient in Microsoft Outlook, Word, Excel
• Organized and detail-oriented
• High school graduate
• Knowledge of anatomy and medical code is a plus

We offer great pay to work in great place. Benefits include paid time off, health and supplemental insurance benefits, 401k, employee discount program, and more. If you are someone looking to use your talents to help patients meet their needs we want to hear from you.