Clinical Admin Assistant: Front Desk & Patient Services

University Hospitals; Cleveland (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

University Hospitals seeks a Clinical Administrative Assistant to support age-specific clinical reception and patient relations, ensuring safe, efficient operations. The role involves managing patient records (paper/electronic), coordinating unit communications, and maintaining a ready supply of resources and equipment.

The candidate will engage with patients, coworkers, and departments to uphold professionalism, confidentiality, and a learning environment, contributing to the hospital's mission

Qualifications

• High school diploma or GED required.
• Minimum 1+ year clinical or secretarial experience.
• Strong written and verbal communication skills.
• Ability to maintain PHI and follow hospital policies.

Responsibilities

• Maintains the patient record in written and/or electronic format.
• Facilitates communication and efficient unit operations.
• Orders supplies.
• Demonstrates knowledge and use of available resources and communication tools.
• Maintains reception desk and surrounding area.
• Initiates and maintains positive relationships with patients and coworkers.
• Takes responsibility for self-development and supports learning.
• Displays commitment to the hospital mission and values.

Skills

Interpersonal skills

Communication skills

Organizational skills

Minimal supervision

Education

High School/GED

Tools

MS Office Suite

EHR software

Job description

University Hospitals seeks a Clinical Administrative Assistant to support age-specific clinical reception and patient relations, ensuring safe, efficient operations. The role involves managing patient records (paper/electronic), coordinating unit communications, and maintaining a ready supply of resources and equipment.

The candidate will engage with patients, coworkers, and departments to uphold professionalism, confidentiality, and a learning environment, contributing to the hospital's mission