Patient Services & Clinic Operations Assistant

University Hospitals; Ravenna (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

University Hospitals Pain Management Clinic seeks an administrative professional to support age-specific clinical, reception and guest relations tasks, ensuring smooth operations.

Responsibilities include maintaining patient records, facilitating communication, managing the reception area, and building positive relationships with patients and coworkers while adhering to PHI and UH policies.

Qualifications

• Requires strong written and verbal communication.
• Able to work with minimal supervision.
• Experience in clinical or secretarial roles preferred.
• Proficient computer skills.

Responsibilities

• Maintains patient records in written and/or electronic format.
• Facilitates communication and efficient unit operations.
• Maintains reception area and related workflow.
• Initiates and maintains positive relationships with patients and coworkers.
• Takes responsibility for self-development and supports a learning environment.
• Displays commitment to the hospital’s mission and policies.
• Complies with PHI handling requirements.
• Travel: 10%.

Skills

Interpersonal skills

Communication skills

Organizational skills

PHI compliance

Education

High School Equivalent / GED

Job description

University Hospitals Pain Management Clinic seeks an administrative professional to support age-specific clinical, reception and guest relations tasks, ensuring smooth operations.

Responsibilities include maintaining patient records, facilitating communication, managing the reception area, and building positive relationships with patients and coworkers while adhering to PHI and UH policies.