Henderson Beach Resort - Front Desk Agent

Aimbridge Hospitality; Destin (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term Disability Income

Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality's Henderson in Destin, FL is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable departures. Handle reservations, guest requests, and billing with precision while maintaining a friendly, professional presence.

Candidates should have a high school diploma and familiarity with hotel management software and Microsoft Office. This role offers Daily Pay and comprehensive benefits as part of a coastal resort team.

Qualifications

• High school diploma or equivalent required or preferred.
• Familiarity with hotel management software and Microsoft Office suite.
• Experience in hotel or related field is a plus.

Responsibilities

• Guest Service Superstar: deliver warm vibes and top-tier service for memorable stays.
• Communication Champ: convey information clearly and confidently with guests and team.
• Quick-Thinking Problem Solver: address challenges proactively to ensure smooth operations.
• Multitasking Marvel: manage reservations, check-ins/outs, and billing with precision.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The Henderson offers a refined, coastal workplace where modern luxury meets classic resort charm. Located along Florida’s Emerald Coast, the property provides team members with a dynamic environment surrounded by the natural beauty of Destin and the Gulf of Mexico. Staff support a wide range of guest experiences, from poolside relaxation to outdoor recreation, cultural activities, and local entertainment. It’s an engaging setting for hospitality professionals who enjoy working in a scenic, resort‑style atmosphere.