Henderson Beach Resort - Front Desk Supervisor

Aimbridge Hospitality; Destin (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

401k Retirement Plan

Paid Time Off

Daily Pay

Employee Assistance Program

401k Retirement Plan

Job summary

A leading hospitality company is seeking a Front Desk Supervisor to lead the guest experience at their Destin property. The role includes ensuring smooth check-ins and out, managing team operations, and improving revenue through guest satisfaction. Candidates should have 2-3 years of hotel experience, management skills, and a valid driver's license. A competitive benefits package is offered, including medical coverage, daily pay, and a 401k plan.

Qualifications

• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver's license.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Responsibilities

• Greet guests warmly and manage seamless check-ins and check-outs.
• Track logs and manage messages and packages efficiently.
• Boost room revenue while ensuring guest satisfaction.
• Train new associates and address guest concerns creatively.

Skills

Guest Experience Pro

Team Leadership

Problem Solving

Operations Management

Revenue Management

Education

High School diploma or equivalent

College coursework in a related field

2–3 years progressive hotel experience

Supervisory experience preferred

Driver's license

Certification requirements (Food Handlers, Alcohol Awareness, CPR, First Aid)

Job description

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem‑solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

Key Skills/Responsibilities

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go‑to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

Education & Experience

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Benefits

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The Henderson offers a refined, coastal workplace where modern luxury meets classic resort charm. Located along Florida’s Emerald Coast, the property provides team members with a dynamic environment surrounded by the natural beauty of Destin and the Gulf of Mexico. Staff support a wide range of guest experiences, from poolside relaxation to outdoor recreation, cultural activities, and local entertainment. It’s an engaging setting for hospitality professionals who enjoy working in a scenic, resort‑style atmosphere.