Helpdesk Technician – Remote Access & User Support

Direct Staffing Inc; Boulder (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Benefits

Vacation and Holiday Pay

Access to Learning Center

Weekly pay

Job summary

A staffing agency in Boulder, Colorado is seeking a dedicated Customer Service representative. This role offers a chance to work with numerous businesses, providing top-notch support. Candidates should possess strong communication skills and familiarity with various technical tools, such as MS Operating Systems and Active Directory. This long-term position includes benefits like health insurance and opportunities for career advancement.

Qualifications

• Experience with Remote Access or Remote Desktop preferred.
• Experience with MS Exchange is a plus.
• Professional work history with a willingness to learn.

Responsibilities

• Provide excellent Customer Service to businesses and end users.
• Support clients with technical issues and service requests.

Skills

Excellent communication and Customer Service skills

Knowledge of MS Operating Systems

Knowledge of MS Office

Knowledge and experience with Active Directory

Previous experience using Citrix

Job description

A staffing agency in Boulder, Colorado is seeking a dedicated Customer Service representative. This role offers a chance to work with numerous businesses, providing top-notch support. Candidates should possess strong communication skills and familiarity with various technical tools, such as MS Operating Systems and Active Directory. This long-term position includes benefits like health insurance and opportunities for career advancement.