Help Desk Technician: Remote Support & Career Growth

Direct Staffing Inc; Boulder (CO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Benefits including Medical, Dental, Vision

Vacation and Holiday Pay

Access to Learning Center for training

Weekly pay via direct deposit or pay card

Job summary

A staffing agency located in Boulder, Colorado, seeks candidates for end-user support roles involving PC and server applications. Ideal candidates will possess excellent communication and customer service skills, a strong understanding of MS Operating Systems, and technical troubleshooting capabilities. Benefits include health insurance, vacation pay, and access to a training center for career development. Immediate eligibility for health benefits is also offered.

Qualifications

• Excellent communication and customer service skills.
• Knowledge of MS Operating Systems and MS Office.
• Experience with hardware/software issues.

Responsibilities

• Provide support to end-users for PC, server, or mainframe applications.
• Interact with network services and software systems engineering.
• Restore service and identify issues as necessary.

Skills

Excellent communication

Customer Service skill

Knowledge of MS Operating Systems

MS Office

Hardware / Software knowledge

Remote Access experience

Active Directory experience

MS Exchange knowledge

VPN knowledge

Professional work history

Job description

A staffing agency located in Boulder, Colorado, seeks candidates for end-user support roles involving PC and server applications. Ideal candidates will possess excellent communication and customer service skills, a strong understanding of MS Operating Systems, and technical troubleshooting capabilities. Benefits include health insurance, vacation pay, and access to a training center for career development. Immediate eligibility for health benefits is also offered.