Service Desk Technician

Quantix; Golden (CO); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading IT solutions provider located in Golden, CO is seeking a Service Desk Technician for a long-term contract position. The role involves managing calls from internal employees and troubleshooting various issues related to desktops, laptops, and printers. Key skills include Windows 7 and Mac OSX 10.7, with experience in Microsoft Office being essential. Candidates should be prepared to participate in on-call rotations as part of the team. Competitive compensation and a supportive work environment are offered.

Qualifications

• Experience with Windows 7 and Mac OSX 10.7 required.
• Proficiency in Microsoft Office for both Windows and Mac environments.
• Familiarity with Active Directory, Exchange, and Skype for Business is preferred.

Responsibilities

• Diagnose and troubleshoot desktop/laptop issues.
• Handle calls from internal employees in a call center environment.
• Participate in the on-call rotation across the team.

Skills

Windows 7

Mac OSX 10.7

Microsoft Office (Windows and Mac)

Tools

Active Directory

Exchange

Skype for Business / Lync

Job description

Client located in Golden, CO is seekinga Service Desk Technicianfor a long-term contract position. This position will participate in a call center environment handling calls from internal employees. Responsibilities will include diagnosing and troubleshooting desktop/laptop issues, printer issues,operating system issues and software issues. This position includes on-call rotation spread across the team.

Qualifications

Required Skills:

• Windows 7.
• Mac OSX 10.7.
• Microsoft Office (Windows and Mac).

Desired Skills:

• Active Directory.
• Exchange.
• Skype for Business / Lync.

Additional Information

Please send your updated resume to rjuarez@quantixinc. com or you may reach me at 303-557-4014.

Since 2002, Quantix ProTech has successfully delivered IT resources and solutions to companies while building a solid reputation for integrity and consistent quality. Quantix ProTech continues to partner with the commercial sector for specialized IT placement and staffing services. Quantix ProTech was recently featured in US News and World Report and Forbes.