Helpdesk Engineer & System Admin - M365/AD Expert

IMCS Group; Los Angeles (CA); On-site; USD 60,000 - 70,000; Full time

Job summary

A staffing and recruiting firm in Los Angeles seeks a Helpdesk Support Engineer/System Administrator. The ideal candidate will have 2+ years of experience in helpdesk support and system administration within Microsoft environments. Responsibilities include managing user interactions, troubleshooting access issues, and providing support for Microsoft applications. This is a contract position with a mid-senior level designation, offering a competitive salary range of $60,000 to $70,000.

Qualifications

• 2+ years of helpdesk support and system administration experience.
• Strong understanding of M365 Hybrid Exchange environments.
• Excellent communication skills for end-user support.

Responsibilities

• Provide strong helpdesk support engineering in Microsoft environments.
• Manage end-user interactions professionally during support.
• Troubleshoot user access issues and permissions.

Skills

Helpdesk Support Engineering

System Administration

Microsoft environments

Troubleshooting Single Sign On

Microsoft Authenticator setup

WiFi 802.1x authentication

Outlook profile creation

Desktop and enterprise systems login troubleshooting

Microsoft Entra ID

Active Directory concepts

Job description

A staffing and recruiting firm in Los Angeles seeks a Helpdesk Support Engineer/System Administrator. The ideal candidate will have 2+ years of experience in helpdesk support and system administration within Microsoft environments. Responsibilities include managing user interactions, troubleshooting access issues, and providing support for Microsoft applications. This is a contract position with a mid-senior level designation, offering a competitive salary range of $60,000 to $70,000.