Help Desk Technician: Windows & VPN + Video Conferencing

Computech Corporation; Blue Springs (MS); On-site; USD 40,000 - 55,000; Full time

Job summary

Computech Corporation in Blue Springs, Mississippi, is seeking a Support Technician to provide second-level support for computer systems, including software and hardware. Responsibilities include troubleshooting problems, equipment repair, and supporting video conferences.

The ideal candidate should have in-depth knowledge of Windows 7, excellent communication skills, and the ability to lift 50 lbs. MCSE certification is preferred. Join a dynamic team where customer service and prompt problem resolution are key!

Qualifications

• In-depth knowledge of Windows 7 and excellent troubleshooting skills.
• Working knowledge of Active Directory, TCP/IP, DNS, DHCP, VLANs, SCCM.
• Professional demeanor with excellent written/verbal communication skills.
• In-depth knowledge of Microsoft Office 2010 and other standard applications.
• Excellent organization and time management skills.
• Ability to lift 50 lbs.

Responsibilities

• Provide second-level support for computer systems and equipment.
• Troubleshoot problems and repair/replacement of equipment.
• Support on-site conference meetings including video conferencing.
• Install and troubleshoot desktops, laptops, and telecom devices.

Skills

Windows 7 troubleshooting

Active Directory knowledge

Communication skills

Microsoft Office 2010

Organization and time management

PC imaging tools experience

Videoconferencing setup

Education

MCSE certification preferred

Job description

Computech Corporation in Blue Springs, Mississippi, is seeking a Support Technician to provide second-level support for computer systems, including software and hardware. Responsibilities include troubleshooting problems, equipment repair, and supporting video conferences.

The ideal candidate should have in-depth knowledge of Windows 7, excellent communication skills, and the ability to lift 50 lbs. MCSE certification is preferred. Join a dynamic team where customer service and prompt problem resolution are key!