Help Desk Technician Shopping Excellence Corp Surprise, AZ

Filetwigbay; Surprise (AZ); Hybrid; USD 74,000 - 105,000; Full time

Benefits offered by this job

Health plans

Dental plans

Vision plans

Bonuses

Job summary

Shopping Excellence Corp in Surprise, AZ is seeking a Help Desk Technician to own the full lifecycle of technology systems from prototype to production in a hybrid environment. You will contribute to sprint planning and roadmap discussions while mentoring newer hires and ensuring high-throughput performance.

The role requires CCNA experience and 4+ years working with networking in tech settings, with a compensation range of $74,000 to $105,000 plus benefits.

Qualifications

• Five or more years navigating technology cycles.
• Four+ years applying CCNA in a technology setting.
• Ability to excel in a hybrid, fast-paced environment.

Responsibilities

• Contribute to sprint planning, estimation, and technology roadmap discussions.
• Own the full lifecycle of technology systems from prototype to production.
• Reduce coaching setup times so operations run before AZ users notice.
• Mentor newer hires on wiring Coaching together within Shopping Excellence Corp.
• Tune database queries and schemas for high-throughput workloads.

Skills

CCNA experience

Prioritization

Networking

Decision making

Education

CCNA Certification

Job description

Our Help Desk Technician role in Surprise, AZ is a chance to build Coaching infrastructure from a clean slate, which at Shopping Excellence Corp happens rarely and matters enormously. This is a hybrid opportunity built for someone who wants to own outcomes, sharpen Process Improvement, and grow with a tight-knit team.

Key Responsibilities

• Contribute to sprint planning, estimation, and technology roadmap discussions
• Own the full lifecycle of technology systems from prototype to production
• Cut Coaching cold-start times so Shopping Excellence Corp functions wake before AZ users notice
• Mentor newer mid-level hires on how Shopping Excellence Corp actually wires Coaching together
• Tune database queries and schemas for high-throughput Shopping Excellence Corp workloads

What You'll Bring

• Resilience measured across 5 years of technology cycles
• A steady hand when three priorities all claim to be number one
• Comfort with a Shopping Excellence Corp pace that rarely sits still
• The judgment to say no to good ideas at the wrong time
• 4+ years putting CCNA to work in a technology setting

What began as two engineers and a whiteboard in Surprise is now Shopping Excellence Corp, a design-led team obsessed with getting CCNA right. Diverse perspectives make our technology work sharper, and we deliberately seek them out.

We pair a $74,000 - $105,000 salary with health, dental, and vision plans, plus annual bonuses tied to team performance.