Help Desk Technician

Energy Innovation Corp; Bridgeport (CT); In loco; USD 83.000 - 126.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity participation

Mentorship from technology leaders

Descrizione del lavoro

Retail Excellence Corp invites you to join as a mid-level Help Desk Technician, turning collaborative requirements into reliable systems. Based in Bridgeport, CT, you’ll work on meaningful projects and grow with a fast-moving team.

This role focuses on handling Splunk telemetry, RESTful APIs, and infrastructure as code, delivering incremental improvements that bridge complex tech needs with practical outcomes.

Competenze

• Comfort presenting to a CT-wide audience without a script.
• A steady hand when three priorities all claim to be number one.
• The humility to revise strong opinions when the data argues back.
• Hands-on proficiency with relationship building, ideally paired with ticketing systems.
• Comfort owning technology decisions in a CT market.
• A Bridgeport network, or the hustle to build one from scratch.

Mansioni

• Pull Splunk telemetry into dashboards that leaders actually open.
• Develop and maintain RESTful APIs powering core Retail Excellence Corp products.
• Own the feedback-hungry TCP/IP subsystem that the rest of Retail Excellence Corp depends on.
• Break large technology initiatives into decision-making increments Bridgeport can deliver.
• Configure and manage infrastructure as code across staging and production.

Conoscenze

Ticketing systems

Relationship building

Public speaking

Decision making

Bridgeport networking

Strumenti

Splunk

RESTful APIs

Infrastructure as Code

Descrizione del lavoro

Join Retail Excellence Corp as a mid-level Help Desk Technician and spend your days turning deeply collaborative requirements into systems that quietly do their job. At Retail Excellence Corp, a contract Help Desk Technician earns $83,000 - $126,000, owns meaningful projects, and grows with a team that ships fast.

Key Responsibilities

• Pull Splunk telemetry into dashboards Retail Excellence Corp leaders actually open
• Develop and maintain RESTful APIs powering core Retail Excellence Corp products
• Own the feedback-hungry TCP/IP subsystem that the rest of Retail Excellence Corp quietly depends on
• Break large technology initiatives into Decision Making increments Bridgeport can actually deliver
• Configure and manage infrastructure as code across staging and production

What You'll Bring

• Comfort presenting to a CT-wide audience without a script
• A steady hand when three priorities all claim to be number one
• The humility to revise strong opinions when the data argues back
• Hands‑on proficiency with Relationship Building, ideally paired with Ticketing Systems
• Comfort owning technology decisions in a CT market
• A Bridgeport network, or the hustle to build one from scratch

Think of Retail Excellence Corp as the delightfully‑weird engine behind some of the most trusted technology products on the market. Recognition here is specific and frequent, not saved up for some annual Bridgeport, CT ceremony.

Retail Excellence Corp rewards your genuinely‑flexible work with $83,000 - $126,000, equity participation, and mentorship from accomplished technology leaders.

Right now in Bridgeport, the Help Desk Technician chair sits open and the door is unlocked.