Help Desk Technician & Pen Test Automation — Missoula

Energy Innovation Corp; Missoula (MT); On-site; USD 87,000 - 127,000; Full time

Job summary

Snapchat is hiring a Help Desk Technician with a focus on penetration testing to strengthen distributed systems from Missoula, MT. The role involves owning verification and delivery of improvements across development, testing, and deployment workflows.

The position emphasizes rapid response to customer-reported issues in Missoula, MT and offers a generous salary with a comprehensive benefits package. Candidates should demonstrate ownership, strong communication, and analytical thinking.

Responsibilities

• Automate build, test, and deployment pipelines for faster release cycles
• Enhance test automation frameworks to increase release confidence
• Translate fuzzy product wishes from Snapchat stakeholders into shippable Decision Making services
• Ship Analytical Thinking fixes to Snapchat customers in Missoula, MT the same day they report them
• Build Decision Making self-service tools so Missoula teams stop filing tickets for everything

Job description

Snapchat is hiring a Help Desk Technician with a focus on penetration testing to strengthen distributed systems from Missoula, MT. The role involves owning verification and delivery of improvements across development, testing, and deployment workflows.

The position emphasizes rapid response to customer-reported issues in Missoula, MT and offers a generous salary with a comprehensive benefits package. Candidates should demonstrate ownership, strong communication, and analytical thinking.