Help Desk Technician IV – TS/SCI Clearance

General Dynamics Information Technology (GDIT); Colorado Springs (CO); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility team

Paid education and certifications

Cutting-edge technology

Job summary

General Dynamics Information Technology (GDIT) is seeking a Help Desk Technician to transform technology into opportunity and support agency operations. You will connect and enhance systems, working at the forefront of enterprise IT with a focus on safety and smarter outcomes.

The role emphasizes providing technical support and troubleshooting across network, desktop, and systems hardware/software, with requirements for 5+ years of related experience and two 8570 certifications.

Qualifications

• 5+ years of related experience in help desk or IT support.
• US citizenship required.
• Two certifications required: Security+ CE or another 8570 cert; PWS 9.1 cert.

Responsibilities

• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.

Skills

Communication

Customer Service

Troubleshooting

Education

Technical Training, Certification(s) or Degree

Job description

General Dynamics Information Technology (GDIT) is seeking a Help Desk Technician to transform technology into opportunity and support agency operations. You will connect and enhance systems, working at the forefront of enterprise IT with a focus on safety and smarter outcomes.

The role emphasizes providing technical support and troubleshooting across network, desktop, and systems hardware/software, with requirements for 5+ years of related experience and two 8570 certifications.