Help Desk Technician II — Growth & Certifications Included

General Dynamics IT; Maryland; On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health benefits

Career growth opportunities

Job summary

General Dynamics IT is seeking a Help Desk Technician II to provide responsive technical support for network, desktop, and software issues. You will diagnose problems, guide users, and document resolutions to help ensure continuity of operations for government clients.

The role requires 1+ years of related experience, a High School Diploma/GED, and Security+CE certification, with eligibility for Top Secret/SCI clearance. This onsite position in Maryland offers comprehensive benefits.

Qualifications

• High school diploma or GED required.
• 1+ years of related experience.
• Security+CE and PWS 9.1 certifications required or equivalent.

Responsibilities

• Provide technical support for network, desktop, and software.
• Troubleshoot hardware and software issues and document resolutions.

Skills

Customer Service

Technical Support

Troubleshooting

Education

High School Diploma/GED

Security+CE

PWS 9.1

Job description

General Dynamics IT is seeking a Help Desk Technician II to provide responsive technical support for network, desktop, and software issues. You will diagnose problems, guide users, and document resolutions to help ensure continuity of operations for government clients.

The role requires 1+ years of related experience, a High School Diploma/GED, and Security+CE certification, with eligibility for Top Secret/SCI clearance. This onsite position in Maryland offers comprehensive benefits.