Help Desk Technician - Flexible Hours, Growth & Mentorship

Egreenservices; Scranton (Lackawanna County); On-site; USD 72,000 - 109,000; Full time

Job summary

Consulting Solutions LLC in Scranton, PA is seeking a Help Desk Technician to support a growing service workload. You will re-architect the technology flow, ensure code quality through linting and testing, and help keep deployment pipelines green in a fast-paced team.

The role offers a salary range of $72,000 to $109,000, a mentor-led growth path, benefits, and flexible hours to fit Scranton life. This position rewards hands-on learning, strong judgment, and clear communication in a heads-down,

Qualifications

• Forever-learning bias toward action, balanced by knowing when to wait.
• Familiarity with Consulting Solutions LLC-scale workflows, or the appetite to reach them.
• 5 years of learning when to trust the process and when to break it.
• Judgment seasoned by at least 5 years of real consequences.
• The communication discipline to over-share early and trim later.

Responsibilities

• Re-architect the technology flow so Jira Service Management handles ten times Scranton's current load.
• Translate a napkin idea from Consulting Solutions LLC founders into a DNS team-oriented prototype.
• Ensure code quality through automated linting, testing, and static analysis.
• Keep the Bash build pipeline green so Scranton deploys never wait on a red light.
• Carry a maker-minded Splunk feature through code freeze without breaking Consulting Solutions LLC stability.

Skills

Continuous learning

Large workflows

5+ years experience

Judgment under consequences

Clear communication

Job description

Consulting Solutions LLC in Scranton, PA is seeking a Help Desk Technician to support a growing service workload. You will re-architect the technology flow, ensure code quality through linting and testing, and help keep deployment pipelines green in a fast-paced team.

The role offers a salary range of $72,000 to $109,000, a mentor-led growth path, benefits, and flexible hours to fit Scranton life. This position rewards hands-on learning, strong judgment, and clear communication in a heads-down,