Help Desk Technician

Egreenservices; Scranton (Lackawanna County); On-site; USD 72,000 - 109,000; Full time

Job summary

Consulting Solutions LLC in Scranton, PA is seeking a Help Desk Technician to support a growing service workload. You will re-architect the technology flow, ensure code quality through linting and testing, and help keep deployment pipelines green in a fast-paced team.

The role offers a salary range of $72,000 to $109,000, a mentor-led growth path, benefits, and flexible hours to fit Scranton life. This position rewards hands-on learning, strong judgment, and clear communication in a heads-down,

Qualifications

• Forever-learning bias toward action, balanced by knowing when to wait.
• Familiarity with Consulting Solutions LLC-scale workflows, or the appetite to reach them.
• 5 years of learning when to trust the process and when to break it.
• Judgment seasoned by at least 5 years of real consequences.
• The communication discipline to over-share early and trim later.

Responsibilities

• Re-architect the technology flow so Jira Service Management handles ten times Scranton's current load.
• Translate a napkin idea from Consulting Solutions LLC founders into a DNS team-oriented prototype.
• Ensure code quality through automated linting, testing, and static analysis.
• Keep the Bash build pipeline green so Scranton deploys never wait on a red light.
• Carry a maker-minded Splunk feature through code freeze without breaking Consulting Solutions LLC stability.

Skills

Continuous learning

Large workflows

5+ years experience

Judgment under consequences

Clear communication

Job description

The technology team at Consulting Solutions LLC ships on Fridays without flinching, and the Help Desk Technician we hire will understand why that matters. Set the $72,000 - $109,000 aside a moment and the technology ownership alone makes this Consulting Solutions LLC job worth a serious look.

Key Responsibilities

• Re-architect the technology flow so Jira Service Management handles ten times Scranton's current load
• Translate a napkin idea from Consulting Solutions LLC founders into a DNS team-oriented prototype
• Ensure code quality through automated linting, testing, and static analysis
• Keep the Bash build pipeline green so Scranton deploys never wait on a red light
• Carry a maker-minded Splunk feature through code freeze without breaking Consulting Solutions LLC stability

What You'll Bring

• A forever-learning bias toward action, balanced by knowing when to wait
• Familiarity with Consulting Solutions LLC-scale workflows, or the appetite to reach them
• 5 years of learning when to trust the process and when to break it
• Judgment seasoned by at least 5 years of real consequences
• The communication discipline to over-share early and trim later

Consulting Solutions LLC is less a vendor and more a heads-down-and-happy Scranton, PA workshop where VLAN and Facilitation get the attention they deserve. We'd rather coach a nimble learner than babysit a brilliant jerk, every single time.

You join at $72,000 - $109,000, grow with a mentor, lean on benefits, and flex your hours so Scranton fits work instead of the reverse.

Right now, today, this seat at Consulting Solutions LLC is genuinely empty and waiting.