Help Desk Technician

Egreenservices; Woodbury (MN); Ibrido; USD 62.000 - 91.000; Tempo pieno

Descrizione del lavoro

Industrial Solutions Corp in Woodbury, MN is hiring a Help Desk Technician in a hybrid role, with ownership of tools, a salary range of $62,000 to $91,000, and mentorship on the job.

You will coordinate releases with stakeholders and remote teams, mentor juniors, refactor legacy code, drive Zabbix postmortems, and enhance disaster recovery workflows while supporting the product line.

Competenze

• Bachelor's degree in a related field, or equivalent practical experience.
• Knowledge of MN-specific regulations relevant to technology work.
• A communicator who can disagree without making it personal.
• Curiosity that outpaces your current job description.
• A bias toward asking the dumb question before the expensive mistake.
• A Woodbury network, or the hustle to build one from scratch.

Mansioni

• Coordinate releases with stakeholders across Woodbury, MN and remote teams.
• Mentor newer junior hires on how Industrial Solutions Corp actually wires Disaster Recovery together.
• Profile and refactor legacy code to reduce technical debt over time.
• Drive the Zabbix incident postmortem that stops the Woodbury outage from recurring.
• Refactor the technology module Industrial Solutions Corp has been afraid to touch.

Conoscenze

Bachelor's degree or equivalent

MN regulations knowledge

Strong communicator

Curiosity

Ask better questions

Woodbury network

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

Industrial Solutions Corp is wiring up its next product line, and the Help Desk Technician we hire in Woodbury, MN gets to choose half the tools. With ownership, a $62,000 - $91,000 salary, and 1 years of Help Desk Support to draw on, you'll do your best work at Industrial Solutions Corp.

Key Responsibilities

• Coordinate releases with stakeholders across Woodbury, MN and remote teams
• Mentor newer junior hires on how Industrial Solutions Corp actually wires Disaster Recovery together
• Profile and refactor legacy code to reduce technical debt over time
• Drive the Zabbix incident postmortem that stops the Woodbury outage from recurring
• Refactor the technology module Industrial Solutions Corp has been afraid to touch

What You'll Bring

• Bachelor's degree in a related field, or equivalent practical experience
• Knowledge of MN-specific regulations relevant to technology work
• A communicator who can disagree without making it personal
• Curiosity that outpaces your current job description
• A bias toward asking the dumb question before the expensive mistake
• A Woodbury network, or the hustle to build one from scratch

Recognized for our slow-to-anger work in technology, Industrial Solutions Corp continues to grow its presence across MN. A junior engineer and a director debate CompTIA A+ ideas on equal footing in our Woodbury standups.

For this Help Desk Technician role we offer $62,000 - $91,000, a mentor who has walked the path, and benefits designed for life outside Industrial Solutions Corp.

Still warm and still open, this hybrid listing just got updated.