Help Desk Technician

Filetwigbay; Tacoma (WA); On-site; USD 96,000 - 130,000; Full time

Benefits offered by this job

Full benefits

Learning time for tools

Job summary

Property Innovation Corp in Tacoma, WA is hiring a mid-level Help Desk Technician to design, build, and ship software used by millions daily.

You will own latency workstreams, manage DNS-related tasks, and develop front-end interfaces with Disaster Recovery. You’ll maintain CI/CD pipelines and enforce code quality through tests and linting, while collaborating with data teams to extract insights from production systems. This role emphasizes reliability and hands-on problem solving.

Qualifications

• Experience debugging latency issues and performance bottlenecks.
• Familiarity with CI/CD pipelines and tooling.
• Ability to read and understand front-end interfaces and accessibility basics.

Responsibilities

• Hunt down latency spikes and unexplained performance issues.
• Own the mid-level DNS workstream to unblock Tacoma roadmap.
• Build responsive, accessible front-end interfaces with Disaster Recovery focus.
• Maintain and improve CI/CD infrastructure across WA teams.
• Ensure code quality through automated linting, testing, and static analysis.
• Collaborate with data teams to surface insights from production systems.

Skills

DNS concepts

CI/CD experience

Frontend basics

Debugging

Job description

Property Innovation Corp is hiring a Help Desk Technician to design, build, and ship software that serves millions of users every day. Count it up: 3 years, $96,000 - $130,000, a technology charter, and the kind of Property Innovation Corp growth that compounds.

Key Responsibilities

• Hunt down the latency spikes nobody at Property Innovation Corp can explain
• Own the mid-level DNS workstream that unblocks the rest of Property Innovation Corp's Tacoma, WA roadmap
• Build responsive, accessible front-end interfaces with Disaster Recovery
• Maintain and improve CI/CD infrastructure across WA engineering teams
• Ensure code quality through automated linting, testing, and static analysis
• Work closely with data teams to surface insights from production systems

What You'll Bring

• Working familiarity with part‑time schedules and team norms at Property Innovation Corp
• The grit to debug at 4pm on a Friday without complaint
• Professionalism, integrity, and discretion with sensitive information
• Adaptability and resilience when facing shifting requirements
• A team player who lifts up colleagues and shares credit
• Curiosity that outpaces your current job description
• Clarity of thought that shows up in tidy documentation

Property Innovation Corp has spent 4 years turning technology headaches into routine wins for clients across Tacoma, WA. A mid-level engineer and a director debate Analytical Thinking ideas on equal footing in our Tacoma standups.

We provide a $96,000 - $130,000 salary, full benefits, and dedicated time each week to learn new RADIUS and DNS tools.

This opening is current to the minute and openly recruiting today.