Help Desk Technician

Energy Innovation Corp; Lowell (MA); On-site; USD 85,000 - 115,000; Full time

Job summary

Realty Advantage Corp, Lowell, MA, seeks a mid-level Help Desk Technician to tackle challenging DNS and patch management tasks. The role offers a competitive salary range of $85,000–$115,000 and a growth path in a temporary schedule.

You will work with data teams to surface production insights and help scale distributed systems. Applicants should demonstrate Bash proficiency, a track record in the Lowell area, and a readiness to grow within a dynamic tech environment.

Qualifications

• Bash proficiency is essential for architecture and build pipelines.
• CompTIA Network+ certification or equivalent experience is required.
• Willingness to learn and adapt in a temporary role.

Responsibilities

• Collaborate with data teams to surface insights from production systems.
• Sketch and defend the Azure Administration architecture, then implement it.
• Design fault-tolerant distributed systems leveraging Bash and the CompTIA Network+ framework.

Skills

Bash

Azure

Learning mindset

Education

CompTIA Network+

Tools

Azure Administration

Bash

Job description

We are looking for a mid-level Help Desk Technician who thrives on solving hard problems with DNS and Patch Management. Stack the numbers: $85,000 - $115,000, 5 years required, temporary schedule, and a mid-level seat that grows as fast as you do.

Key Responsibilities

• Work closely with data teams to surface insights from production systems
• Sketch the Azure Administration architecture, defend it in review, then build the thing
• Architect fault-tolerant distributed systems leveraging Bash and CompTIA Network+
• Keep the Bash build pipeline green so Lowell deploys never wait on a red light
• Champion engineering excellence and continuous learning within Realty Advantage Corp

What You'll Bring

• Proven Bash judgment when the textbook answer doesn't fit
• Demonstrated wins in technology work somewhere near Lowell, MA
• Experience at the mid-level inside a temporary role
• The judgment to distinguish a fire drill from an actual fire
• A flat-and-fast attitude and eagerness to learn new skills

Realty Advantage Corp is a make-it-better Lowell, MA firm where Communication isn't a department but the entire reason the lights stay on. We onboard you to the technology mission first and the CompTIA Network+ tooling second, in that order.

We offer a competitive salary of $85,000 - $115,000, comprehensive health coverage, and a clear path to grow into senior technology work.

The Realty Advantage Corp team is expanding in Lowell, MA this quarter, and this seat is part of that growth.

Your LDAP deserves a stage bigger than your current one, and Realty Advantage Corp has it.