Help Desk Tech Intern — Mentorship & Real Benefits

Consulting Plus Group; Fayetteville (AR); On-site; USD 79,000 - 107,000; Full time

Job summary

Consulting Plus Group in Fayetteville, AR seeks a technology-minded intern/early-career Help Desk Technician to tackle complex issues and learn by doing. You will engage with real problems, mentor relationships, and contribute to end-to-end technology services from VPN configuration to on-call rotations.

The role emphasizes hands-on learning, collaboration, and growth within a nimble team that values practical results and fresh energy in a fast-moving environment.

Qualifications

• Demonstrated MDM expertise in a fast-moving technology environment.
• Familiarity with subnetting and network concepts as they apply to enterprise tooling.
• Hands-on VPN configuration knowledge.
• Experience using Remote Desktop as a cross-location access and support tool.

Responsibilities

• Stitch Subnetting events into the Splunk pipeline feeding Consulting Plus Group's technology reports.
• Watch MDM error budgets and pump the brakes before Fayetteville, AR burns through them.
• Replace the brittle VPN Configuration hack with a Remote Desktop solution that survives Fayetteville scale.
• Own a technology service end to end, from VPN Configuration schema to on-call rotation.

Skills

MDM expertise

Subnetting

VPN configuration

Remote Desktop

Tools

Splunk

Remote Desktop

VPN Configuration

Job description

Consulting Plus Group in Fayetteville, AR seeks a technology-minded intern/early-career Help Desk Technician to tackle complex issues and learn by doing. You will engage with real problems, mentor relationships, and contribute to end-to-end technology services from VPN configuration to on-call rotations.

The role emphasizes hands-on learning, collaboration, and growth within a nimble team that values practical results and fresh energy in a fast-moving environment.