Help Desk Technician

Consulting Plus Group; Fayetteville (AR); On-site; USD 79,000 - 107,000; Full time

Job summary

Consulting Plus Group in Fayetteville, AR seeks a technology-minded intern/early-career Help Desk Technician to tackle complex issues and learn by doing. You will engage with real problems, mentor relationships, and contribute to end-to-end technology services from VPN configuration to on-call rotations.

The role emphasizes hands-on learning, collaboration, and growth within a nimble team that values practical results and fresh energy in a fast-moving environment.

Qualifications

• Demonstrated MDM expertise in a fast-moving technology environment.
• Familiarity with subnetting and network concepts as they apply to enterprise tooling.
• Hands-on VPN configuration knowledge.
• Experience using Remote Desktop as a cross-location access and support tool.

Responsibilities

• Stitch Subnetting events into the Splunk pipeline feeding Consulting Plus Group's technology reports.
• Watch MDM error budgets and pump the brakes before Fayetteville, AR burns through them.
• Replace the brittle VPN Configuration hack with a Remote Desktop solution that survives Fayetteville scale.
• Own a technology service end to end, from VPN Configuration schema to on-call rotation.

Skills

MDM expertise

Subnetting

VPN configuration

Remote Desktop

Tools

Splunk

Remote Desktop

VPN Configuration

Job description

This internship Help Desk Technician seat at Consulting Plus Group pays $79,000 - $107,000 and comes with a backlog of genuinely interesting technology problems. Bring the no-ego energy and 5 years; Consulting Plus Group brings $79,000 - $107,000, a Fayetteville base, and room to grow into more.

Key Responsibilities

• Stitch Subnetting events into the Splunk pipeline feeding Consulting Plus Group's technology reports
• Watch MDM error budgets and pump the brakes before Fayetteville, AR burns through them
• Replace the brittle VPN Configuration hack with a Remote Desktop solution that survives Fayetteville scaleSit with technology users in Fayetteville to learn what the MDM tool really needs
• Own a technology service end to end, from VPN Configuration schema to on-call rotation

What You'll Bring

• Familiarity with the Fayetteville market and local technology landscape
• Reliable, accountable, and committed to following through
• The composure to deliver bad news early and clearly
• A collaborative mindset and genuine enthusiasm for teamwork
• Comfort owning the unglamorous middle of an internship project
• Demonstrated MDM expertise in a fast-moving technology environment

Our team at Consulting Plus Group is nimble, collaborative, and proud to call Fayetteville, AR home. New hires ship something real in week one, because we'd rather you learn by doing.

The $79,000 - $107,000 we offer comes attached to mentorship, a clear ladder, real benefits, and flexible internship days you can plan around.

The search for a mid-level Help Desk Technician is in full swing, and we want to fill it soon.

The team in Fayetteville, AR is one strong Help Desk Technician away from complete, and that could be you.