IT Helpdesk Intern: Windows & Workstation Support

Mainstay Technologies; Manchester (NH); On-site; USD 22,000 - 30,000; Part time

Job summary

Mainstay Technologies in Manchester, NH is seeking a motivated Desktop Technician Intern to gain real-world IT support experience. You will assist in resolving basic Windows issues, setting up workstations, and maintaining service tickets under guidance from senior technicians.

You will learn client-focused IT workflows, documentation practices, and service delivery within a managed IT services environment, with opportunities to grow into desktop, systems, or IT operations roles.

Qualifications

• Basic knowledge of Windows computers, software, and peripherals.
• Customer service experience preferred.
• Formal education or progress toward IT certification preferred.

Responsibilities

• Assist with resolving basic technical issues related to Windows computers, applications, peripherals, and user access.
• Document work completed with clear notes and maintain time entries.
• Assist with workstation setup and user support following documented procedures.
• Help keep tickets and documentation organized and up-to-date.

Skills

Windows knowledge

Customer service

Documentation

Education

Associate degree or IT cert in progress

Job description

Mainstay Technologies in Manchester, NH is seeking a motivated Desktop Technician Intern to gain real-world IT support experience. You will assist in resolving basic Windows issues, setting up workstations, and maintaining service tickets under guidance from senior technicians.

You will learn client-focused IT workflows, documentation practices, and service delivery within a managed IT services environment, with opportunities to grow into desktop, systems, or IT operations roles.