Help Desk Support Analyst

Vertek Solutions, Inc.; Nashville (TN); On-site; USD 42,000 - 58,000; Full time

Job summary

Vertek Solutions, Inc. is seeking Help Desk Support Analysts for a long-term on-site contract in Middle Tennessee. The role requires 3+ years of systems support experience, proficiency with Active Directory, Windows desktop and server OS, and familiarity with Cisco, VMware, and current hardware technologies.

Strong communication, analytical, and problem-solving skills are essential. The position offers an onsite work environment with opportunities to transition to full-time employment for the

Qualifications

• DESCRIPTION OF EXPERIENCE: Microsoft certification, network operating system, computer security and telecommunications knowledge preferred.
• Minimum of 3 years + experience in systems support, hardware installation and support
• Proficient use of Microsoft Active Directory, Microsoft Windows desktop, and server operating systems.
• Cisco telecommunications, VMWare and current hardware technology knowledge preferred.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software.
• Excellent interpersonal skills, including verbal and written communication skills.
• Effective analytical and problem-solving ability with a strong attention to detail.
• Ability to work independently and prioritize daily tasks.

Skills

Interpersonal skills

Verbal communication

Analytical skills

Prioritization

Independent work

On-site work

Education

Microsoft certification

Tools

Microsoft Active Directory

Windows desktop OS

Windows server OS

Cisco telecommunications

VMware

Microsoft Office

Job description

Seeking Help Desk Support Analysts for a long-term contract with the potential to be hired. The work is onsite in Middle Tennessee.

• DESCRIPTION OF EXPERIENCE:
• Microsoft certification, network operating system, computer security and telecommunications knowledge preferred.
• Minimum of 3 years + experience in systems support, hardware installation and support
• Proficient use of Microsoft Active Directory, Microsoft Windows desktop, and server operating systems.
• Cisco telecommunications, VMWare and current hardware technology knowledge preferred.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software.
• Excellent interpersonal skills, including verbal and written communication skills.
• Effective analytical and problem-solving ability with a strong attention to detail.
• Ability to work independently and prioritize daily tasks.