Help Desk Support Specialist

Indotronix International Corp; Atlanta (GA); Hybrid; USD 34,000 - 38,000; Full time

Job summary

Indotronix UK is seeking a Help Desk Support Specialist in Atlanta, GA to provide desktop support, AD, ServiceNow, SharePoint, and printer support for a 06+ month contract with a 3/2 onsite/remote split.

The role requires 2–5 years of experience, strong customer service, and the ability to work in a fast-paced environment; hybrid schedule and W2 pay.

Qualifications

• Minimum two years' experience in desktop support (Windows 7/10, Office 365, Adobe Professional)
• Proficiency in Active Directory administration
• Demonstrated SharePoint support experience
• Strong printer support and print server administration capabilities
• Experience with ServiceNow incident reporting
• Desktop imaging management and inventory support expertise
• Excellent customer service skills with personable, desk-side engagement

Skills

Desktop Support

Customer Service

ServiceNow

Active Directory

SharePoint Support

Printer support

Education

High school diploma or GED

Job description

Title: Help Desk Support Specialist

Location: Atlanta, GA, 30329

Duration: 06+ months contract with possible extension

Work Schedule: 3 days onsite, 2 days remote.

Local Metro Atlanta Candidates Only

Pay Rate: $25 to $27.50/hr on W2 all inclusive

Contract

Primary Skills

• Desktop Support
• Customer Service
• ServiceNow
• Active Directory
• SharePoint Support
• Printer support

Job Code

JPC - 212414

City

[Atlanta, GA, 30329], United States

States

Georgia

Experience

2 - 5 Years

Job Description

Required Skills and Experience

• Minimum two years' experience in desktop support (Windows 7/10, Office 365, Adobe Professional)
• Proficiency in Active Directory administration
• Demonstrated SharePoint support experience
• Strong printer support and print server administration capabilities
• Experience with ServiceNow incident reporting
• Desktop imaging management and inventory support expertise
• Excellent customer service skills with personable, desk-side engagement
• High school diploma or GED with relevant support experience; vocational/technical degree in computer technology or closely related field preferred

Preferred Skills

• Bachelor's degree in Computer Information Systems or Computer Science
• Experience working in ITIL service management organizations
• Familiarity with Cisco Certified Network Associate (CCNA) standards
• ServiceNow platform expertise
• Imaging and inventory management for Dell hardware