Help Desk Specialist

QUAD, a SolomonEdwards Company; Wright Township (PA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking textile manufacturer as an IT Support Specialist/Help Desk. This entry-level position offers a unique opportunity to support daily IT operations and contribute to technology initiatives. With a commitment to innovation and quality, the company fosters a collaborative environment where your skills can flourish. Enjoy a comprehensive benefits package, opportunities for career growth, and the chance to work with a dedicated team. If you're motivated and eager to develop your IT skills, this role is perfect for you!

Benefits

Medical insurance

Vision insurance

401(k)

Comprehensive benefits package

Qualifications

• Experience in IT support or help desk role.
• Troubleshooting skills in Windows and Microsoft Office.

Responsibilities

• Align IT support with business goals for efficiency.
• Provide hands-on support for hardware and software.

Skills

Troubleshooting Windows operating systems

Microsoft Office

Basic networking

Communication skills

Interpersonal skills

Education

Industry certifications (CompTIA A+, Network+, Microsoft)

Tools

Active Directory

Office 365

Job description

Direct message the job poster from QUAD, a SolomonEdwards Company

Senior Consultant at QUAD, a SolomonEdwards Company

IT Support Specialist/Help Desk

Onsite- Mountain Top, PA Area

Our client is a long-standing textile manufacturer known for its commitment to innovation, quality, and operational efficiency. They are looking to add a motivated IT Support Specialist/Help Desk to their growing team to support daily IT operations and contribute to ongoing technology initiatives.

Responsibilities:

• Align IT support and shared services with business goals to drive efficiency and agility.
• Provide hands-on support for hardware, software, access, and end-user setup.
• Maintain secure, up-to-date network and infrastructure systems.
• Partner with business teams to prioritize needs and deliver practical IT solutions.

Why Join?

• Comprehensive benefits package and company perks.
• Opportunities for career growth and skill development within a stable organization.

Qualifications & Experience:

• Experience in an IT support or help desk role.
• Troubleshooting skills in Windows operating systems, Microsoft Office, and basic networking.
• Excellent communication and interpersonal skills.
• Exposure to system upgrades, Active Directory, or Office 365 is a plus.
• Industry certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.

The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position.

SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: https://solomonedwards.com/privacy-policy/#ccpa

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting, IT Services and IT Consulting, and Manufacturing

Referrals increase your chances of interviewing at QUAD, a SolomonEdwards Company by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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