Heavy Equipment Parts Pro | Inventory & Service Support

Crownstone Equipment; York (York County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

401(k) with match

Paid holidays

Paid time off

Employee discounts

EAP

Merchandise store access

Team-oriented culture

Job summary

Crownstone Equipment seeks an experienced Parts Specialist to join our team. You will identify, source, and manage parts for heavy equipment, delivering exceptional service to customers and technicians.

The ideal candidate has a strong dealership parts background, inventory control expertise, and a commitment to accuracy in a fast-paced environment. Growth opportunities exist within Crownstone’s supportive team.

Qualifications

• 3+ years in a dealership parts dept or related heavy equipment
• Demonstrated knowledge of parts identification, inventory management, and customer service best practices
• Ability to interpret parts diagrams, technical manuals, and manufacturer catalogs
• Strong computer skills and experience with dealership management systems
• Excellent organizational, communication, and problem-solving skills
• Ability to prioritize multiple tasks while maintaining a high level of accuracy

Responsibilities

• Identify and source parts using manufacturer catalogs.
• Develop and maintain strong customer relationships with expert recommendations and timely follow-up.
• Manage inventory accuracy through cycle counts, stock organization, and inventory reconciliation.
• Coordinate with vendors and manufacturers regarding special orders, backorders, warranty parts, and returns.
• Work closely with service technicians to ensure parts availability and minimize equipment downtime.
• Monitor inventory trends and recommend stocking levels based on demand and seasonal needs.
• Resolve customer concerns and parts-related issues in a professional and timely manner.
• Maintain accurate records of inventory transactions, sales, and purchase orders.
• Support branch operations and mentor less experienced team members as needed.
• Perform all other duties as assigned.

Skills

Parts identification

Inventory management

Customer service

Dealership software

Technical manuals

Communication

Education

High school diploma or equivalent

Tools

Dealership management systems

Electronic parts lookup systems

Job description

Crownstone Equipment seeks an experienced Parts Specialist to join our team. You will identify, source, and manage parts for heavy equipment, delivering exceptional service to customers and technicians.

The ideal candidate has a strong dealership parts background, inventory control expertise, and a commitment to accuracy in a fast-paced environment. Growth opportunities exist within Crownstone’s supportive team.