Heavy Equipment Parts Specialist

Bobcat of York; York (York County); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental, vision, life, and disability保险

401(k) with company match

Paid holidays

Paid time off

Employee discounts & merch store

EAP

Team-oriented culture

Job summary

Crownstone Equipment is seeking a Parts Specialist to manage the branch parts department, source parts, and support service operations for Bobcat and other premium brands. The role demands strong product knowledge, problem-solving, and customer service excellence.

Ideal candidates have dealership or heavy equipment parts experience, with emphasis on parts catalog navigation, inventory accuracy, and collaboration with technicians and sales teams in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• Three or more years of experience in a dealership parts department or related heavy equipment/automotive parts environment.
• Knowledge of parts identification, inventory management, and customer service best practices.
• Ability to interpret parts diagrams, manuals, and manufacturer catalogs.

Responsibilities

• Identify and source parts using manufacturer catalogs and internal databases.
• Develop and maintain strong customer relationships with timely follow-up.
• Maintain inventory accuracy through cycle counts and stock organization.
• Coordinate with vendors on special orders, backorders, and returns.
• Assist service technicians to ensure parts availability and minimize downtime.

Skills

Parts knowledge

Inventory management

Customer service

Education

High school diploma

Tools

Dealership management software

Job description

Crownstone Equipment is seeking a Parts Specialist to manage the branch parts department, source parts, and support service operations for Bobcat and other premium brands. The role demands strong product knowledge, problem-solving, and customer service excellence.

Ideal candidates have dealership or heavy equipment parts experience, with emphasis on parts catalog navigation, inventory accuracy, and collaboration with technicians and sales teams in a fast-paced setting.