Heavy Equipment Mechanic - Forklift Technician

Wiese Usa Inc; Baltimore (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

Wiese Usa Inc is seeking a Service Technician to repair a wide range of material handling equipment, including forklifts, aerial lifts, and floor care machines. You will be the primary contact between the company and customers, delivering professional mechanical service and strong customer support.

Applicants should be able to perform hazard assessments, lift up to 50 pounds, work at heights, possess a valid driver’s license, provide their own hand tools, and pass pre-employment screening.

Qualifications

• Perform hazard assessments and maintain high safety standards.
• Strong multitasking and time management skills.
• Ability to lift 50 pounds and crawl in confined areas.
• Valid driver’s license with a clean driving record.
• Provide your own hand tools.
• Comfortable with heights above 15 feet.
• Pre-employment drug screen, physical exam, background check, MVR, and E-Verify are required.

Responsibilities

• Repair customer’s material handling equipment.
• Troubleshoot customer equipment problems.
• Confer with and obtain approval from the customer before making repairs.
• Complete and submit all required paperwork.
• Provide excellent customer service, including presenting additional Wiese services.
• Manage workload effectively.

Skills

Multitasking

Time management

Customer service

Hand tools

Computer skills

Safety awareness

Tools

Company software

Job description

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.Specific DutiesActively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairsCompleting and submitting all required paperwork.Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needsManaging your workload effectivelyQualificationsFor each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.Strong multitasking and time management skills. Able to prioritize your day and self-manage.Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.Valid driver’s license with a clean driving record may apply.Provide your own hand tools.Working knowledge of computer systems and able to quickly learn our software to complete online work orders.Demonstratable customer service skills, both verbal and non-verbal.Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:Our Website: https://wieseusa.com/Our YouTube page: https://www.youtube.com/user/WieseUSA