Heavy Equipment Mechanic - Forklift Technician

Wiese Usa Inc; Jonesboro (AR); On-site; USD 48,000 - 64,000; Full time

Job summary

Wiese Usa Inc is seeking a Service Technician in Jonesboro, AR to repair a wide range of material handling equipment, including forklifts and aerial lifts. You will serve as the main contact between the company and customers, delivering professional mechanical services and superior customer service.

Responsibilities include troubleshooting equipment, obtaining customer approval before repairs, completing paperwork, and promoting additional Wiese services while effectively managing your workload.

Qualifications

• Perform hazard assessments and maintain safe work practices.
• Excellent multitasking and time management skills.
• Lift 50 pounds and access confined areas.

Responsibilities

• Troubleshoot customer equipment problems.
• Confer with customers and obtain repair approval before proceeding.
• Complete and submit all required paperwork.
• Provide outstanding customer service and promote additional Wiese services.
• Manage workload effectively.

Skills

Hazard assessments

Time management

Customer service

Safety compliance

Self-management

Troubleshooting

Job description

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.Specific DutiesActively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairsCompleting and submitting all required paperwork.Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needsManaging your workload effectivelyQualificationsFor each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.Strong multitasking and time management skills. Able to prioritize your day and self-manage.Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.Valid driver’s license with a clean driving record may apply.Provide your own hand tools.Working knowledge of computer systems and able to quickly learn our software to complete online work orders.Demonstratable customer service skills, both verbal and non-verbal.Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:Our Website: https://wieseusa.com/Our YouTube page: https://www.youtube.com/user/WieseUSA