Heavy Equipment Mechanic - Forklift Technician

Wiese Usa Inc; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Wiese Usa Inc in Indianapolis, IN is seeking a Service Technician to repair our customers' material handling equipment, including forklifts and aerial lifts. You will serve as the main contact between the company and our clients, delivering professional mechanical services and strong customer support.

This role requires safety leadership, effective troubleshooting, and the ability to lift up to 50 pounds, crawl in confined spaces, and work at heights.

Qualifications

• Hazard assessments and safe work practices required.
• Ability to lift 50 pounds and crawl in confined spaces.
• Provide your own hand tools and quickly learn company software.
• Pre-employment drug screen, physical exam, comprehensive background check, MVR, and proof of employment eligibility (E-Verify) are required.
• Strong customer service and communication skills.

Responsibilities

• Troubleshoot customer equipment problems.
• Confer with and obtain approval from the customer before making repairs.
• Complete and submit all required paperwork.
• Provide the best possible customer service, including offering additional Wiese services.
• Manage workload effectively and prioritize daily tasks.

Skills

Multitasking

Time management

Customer service

Safety awareness

Troubleshooting

Diagnostic skills

Driver's license

Hand tools

Lifting ability

Work at heights

Job description

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.Specific DutiesActively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairsCompleting and submitting all required paperwork.Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needsManaging your workload effectivelyQualificationsFor each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.Strong multitasking and time management skills. Able to prioritize your day and self-manage.Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.Valid driver’s license with a clean driving record may apply.Provide your own hand tools.Working knowledge of computer systems and able to quickly learn our software to complete online work orders.Demonstratable customer service skills, both verbal and non-verbal.Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:Our Website: https://wieseusa.com/Our YouTube page: https://www.youtube.com/user/WieseUSA