Heavy Equipment Mechanic - Forklift Technician

Wiese Usa Inc; Town of Medary (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Wiese Usa Inc is seeking a Service Technician to repair a variety of material handling equipment, including forklifts and aerial lifts. You will act as the primary contact between Wiese and customers, delivering professional mechanical service and top-notch customer support.

Responsibilities include troubleshooting equipment issues, obtaining customer approval before repairs, completing paperwork, and promoting safety initiatives in every job.

Qualifications

• Hazard assessments and safe work practices required.
• Ability to lift up to 50 pounds and access confined spaces.
• Customer service skills with the ability to manage workload.

Responsibilities

• Repair a wide range of material handling equipment including forklifts and aerial lifts.
• Act as the point of contact with customers and maintain professional company image.
• Troubleshoot equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Follow safety policies and report unsafe work environments to management.

Skills

Hazard assessment

Safety awareness

Time management

Multitasking

Physical strength (lift 50 lbs)

Valid driver’s license

Customer service

Self-management

Tools

Hand tools

Computer systems

Job description

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.Specific DutiesActively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairsCompleting and submitting all required paperwork.Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needsManaging your workload effectivelyQualificationsFor each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.Strong multitasking and time management skills. Able to prioritize your day and self-manage.Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.Valid driver’s license with a clean driving record may apply.Provide your own hand tools.Working knowledge of computer systems and able to quickly learn our software to complete online work orders.Demonstratable customer service skills, both verbal and non-verbal.Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:Our Website: https://wieseusa.com/Our YouTube page: https://www.youtube.com/user/WieseUSA