Heavy Equipment Mechanic - Forklift Technician

Wiese Usa Inc; Sikeston (MO); On-site; USD 40,000 - 56,000; Full time

Job summary

Wiese Usa Inc is seeking a Service Technician to repair customer material handling equipment and act as the main point of contact for clients. You will troubleshoot a wide range of equipment and provide top-notch service while representing the company professionally.

The role emphasizes safety, accurate paperwork, and effective communication with customers to identify needs and possible service additions. Training and growth opportunities are available within a solid, long-established firm.

Qualifications

• For each job, perform hazard assessments and maintain safety practices.
• Must be able to lift 50 pounds and crawl in confined areas.
• Valid driver's license with clean MVR is required.
• Provide your own hand tools and basic shop tech knowledge.
• Strong customer service and communication skills are essential.

Responsibilities

• Troubleshoot and repair customer equipment including material handling gear.
• Confer with customers and obtain approval before repairs.
• Complete and submit all required paperwork and online work orders.
• Promote safety initiatives and follow all policies and procedures.
• Deliver high-quality service and suggest additional Wiese services.

Skills

Multitasking

Time management

Self-management

Lift 50 lbs

Valid driver's license

Hand tools

Computer literacy

Customer service

Safety awareness

Job description

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.Specific DutiesActively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairsCompleting and submitting all required paperwork.Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needsManaging your workload effectivelyQualificationsFor each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.Strong multitasking and time management skills. Able to prioritize your day and self-manage.Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.Valid driver’s license with a clean driving record may apply.Provide your own hand tools.Working knowledge of computer systems and able to quickly learn our software to complete online work orders.Demonstratable customer service skills, both verbal and non-verbal.Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:Our Website: https://wieseusa.com/Our YouTube page: https://www.youtube.com/user/WieseUSA