Heavy-Duty Parts Specialist: Customer Care & Expertise

NAPA; Bartow (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

NAPA Auto Parts Bartow is seeking a Heavy-Duty Counter Parts Professional to help customers with their heavy-duty parts questions and needs in a fast-paced retail environment. You will operate the cash register, navigate catalog systems, and support teammates to keep the store running smoothly.

Ideal candidates bring heavy-duty parts knowledge, a customer-care focus, and strong verbal and written communication.

Qualifications

• Heavy duty parts knowledge/experience.
• ASE Heavy Duty Parts Certification is a plus.
• Excellent verbal and written communication skills.
• Valid Driver's License and/or Reliable Transportation.
• Ability to thrive in a Busy, Fast-Paced retail environment.

Responsibilities

• Assist customers with heavy-duty parts questions and needs.
• Share knowledge about heavy-duty part features, benefits, and warranty information.
• Operate cash register and navigate catalog systems.
• Contribute to store process improvements and efficiency.
• Maintain professional appearance, attitude, and teamwork in a fast-paced setting.

Skills

Heavy Duty Parts Knowledge

Customer Care

Verbal and Written Communication

Cash Register Operation

Teamwork

Education

ASE Heavy Duty Parts Certification

Tools

Inventory Management Systems

Job description

NAPA Auto Parts Bartow is seeking a Heavy-Duty Counter Parts Professional to help customers with their heavy-duty parts questions and needs in a fast-paced retail environment. You will operate the cash register, navigate catalog systems, and support teammates to keep the store running smoothly.

Ideal candidates bring heavy-duty parts knowledge, a customer-care focus, and strong verbal and written communication.