Heavy-Duty Parts Specialist: Customer-Focused & Fast-Paced

NAPA Auto Parts; Oklahoma City (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

NAPA Auto Parts in Oklahoma City, OK is seeking a Heavy-Duty Counter Parts Professional to assist customers, answer questions and process purchases in a busy retail environment. You’ll provide product expertise and help customers find the right heavy-duty parts, while supporting teammates and maintaining store standards.

Ideal candidates will have heavy-duty parts knowledge, strong communication skills and a willingness to train and grow within the company.

Qualifications

• Knowledge of heavy-duty parts and repair processes.
• Strong communication skills, both verbal and written.
• Motivated to learn and train in a fast-paced retail setting.
• Ability to handle customer questions and build rapport.

Responsibilities

• Assist customers with heavy-duty parts questions and purchases.
• Operate a cash register and use catalog systems.
• Share product knowledge to help customers select the right parts.
• Support store teammates to ensure smooth operations.
• Contribute to process improvements in the store.

Skills

Heavy Duty Parts Knowledge

Communication skills

Teamwork

Customer care

Education

ASE Heavy Duty Parts Certification (PLUS)

Tools

Inventory Management Systems

Heavy-Duty Parts Cataloging

Job description

NAPA Auto Parts in Oklahoma City, OK is seeking a Heavy-Duty Counter Parts Professional to assist customers, answer questions and process purchases in a busy retail environment. You’ll provide product expertise and help customers find the right heavy-duty parts, while supporting teammates and maintaining store standards.

Ideal candidates will have heavy-duty parts knowledge, strong communication skills and a willingness to train and grow within the company.