Heavy-Duty Parts Pro: Customer-Centric & Fast-Paced Growth

USA GPC Genuine Parts Company; United States; Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Genuine Parts Company, a division of NAPA Auto Parts, is seeking a Heavy-Duty Counter Parts Professional to assist customers with heavy-duty parts questions, share knowledge on features and warranties, and support the team in a fast-paced retail store. The role emphasizes customer care, technical knowledge, and teamwork.

The ideal candidate will operate a cash register, navigate catalog systems, and strive for store process improvements while maintaining a professional appearance and attitude.

Qualifikationen

• Heavy-Duty parts knowledge or experience required.
• Excellent verbal and written communication skills.
• Customer care passion and service mindset.
• Willingness to train and learn new things.
• Thrives in a busy, fast-paced retail environment.
• Knowledge of heavy-duty parts cataloging and inventory systems is a plus.
• ASE Heavy Duty Parts Certification is a plus.

Aufgaben

• Assist customers with heavy-duty parts questions and needs.
• Share knowledge about part features, benefits, and warranty information.
• Operate a cash register and navigate catalogs and systems.
• Support team members and contribute to store efficiency.
• Maintain professional appearance, attitude, and performance.
• Contribute to store process improvements and best practices.
• Work effectively in a fast-paced retail setting.

Kenntnisse

Heavy Duty Parts Knowledge

Customer Care

Verbal & Written Communication

Train and Learn

Fast-Paced Retail Mindset

Cash Register Operation

Ausbildung

ASE Heavy Duty Parts Certification

Tools

Inventory Management Systems

Jobbeschreibung

Genuine Parts Company, a division of NAPA Auto Parts, is seeking a Heavy-Duty Counter Parts Professional to assist customers with heavy-duty parts questions, share knowledge on features and warranties, and support the team in a fast-paced retail store. The role emphasizes customer care, technical knowledge, and teamwork.

The ideal candidate will operate a cash register, navigate catalog systems, and strive for store process improvements while maintaining a professional appearance and attitude.