Heavy-Duty Parts Counter Specialist - Customer Care Hero

NAPA; Ivanhoe (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

NAPA Auto Parts Stores in Alabama is seeking a Heavy-Duty Counter Parts Professional who enjoys helping customers with heavy-duty parts questions and earns trust through knowledge and friendly service.

You will operate a cash register, use catalog systems, and support teammates in a busy store while learning about heavy‑duty parts features, warranties, and inventory management to improve store performance.

ASE certification is a plus and a valid driver’s license is required.

Qualifications

• Heavy-Duty Parts knowledge/experience required.
• Excellent customer care and communication skills.
• Ability to work in a fast-paced retail environment and assist team members.

Responsibilities

• Help customers with heavy-duty parts questions and needs.
• Share knowledge about features, benefits, and warranty information.
• Operate cash register and use catalog/inventory systems, assist teammates.

Job description

NAPA Auto Parts Stores in Alabama is seeking a Heavy-Duty Counter Parts Professional who enjoys helping customers with heavy-duty parts questions and earns trust through knowledge and friendly service.

You will operate a cash register, use catalog systems, and support teammates in a busy store while learning about heavy‑duty parts features, warranties, and inventory management to improve store performance.

ASE certification is a plus and a valid driver’s license is required.