Heavy-Duty Parts Counter Pro

Drjobpro; Birmingham (MI); On-site; USD 34,000 - 52,000; Full time

Job summary

NAPA Auto Parts Stores in Birmingham, MI is seeking a Heavy-Duty Counter Parts Professional who loves trucks and helping customers. You’ll use your knowledge to assist with heavy-duty parts questions, warranty info, and catalog navigation in a fast-paced retail setting.

Join a team that values customer care, teamwork, and continuous improvement, and grow through training while representing the NAPA Know How brand.

Qualifications

• Know How -- Heavy Duty Parts Knowledge and/or Experience.
• ASE Heavy Duty Parts Certification is a PLUS
• Passion for delivering Customer Care
• Excellent Verbal and Written Communication skills
• Motivated to train and learn.
• Ability to thrive and have fun in a Busy Fast-Paced retail environment.
• Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS

Responsibilities

• Were looking for a Heavy-Duty Counter Parts Professional who...
• Gets a charge out of helping customers with their heavy-duty parts questions and parts needs.
• Is driven to share knowledge about heavy duty part features benefits and warranty info.
• Can shift into high gear in our fast-paced retail stores.
• Will jump into helping team members.
• Is able to operate a cash register and navigate computer and paper catalog systems.
• Steers toward continuous improvement in store processes and procedures
• Strives to be winners in professional appearance attitude and performance.

Skills

Heavy Duty Parts Knowledge

Customer Care

Communication skills

Teamwork

Tools

Inventory Management Systems

Heavy-Duty Parts Cataloging

Job description

NAPA Auto Parts Stores in Birmingham, MI is seeking a Heavy-Duty Counter Parts Professional who loves trucks and helping customers. You’ll use your knowledge to assist with heavy-duty parts questions, warranty info, and catalog navigation in a fast-paced retail setting.

Join a team that values customer care, teamwork, and continuous improvement, and grow through training while representing the NAPA Know How brand.