Heating Service Manager & Dispatch Lead

Ferrantino Fuel Corporation; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Stable essential service industry

Job summary

A leading fuel service company in Brooklyn seeks an experienced Heating Service Manager to oversee daily operations and lead a team of technicians. You will ensure high-quality service delivery and resolve technical issues while managing customer relationships. The ideal candidate has over 5 years of experience in the Oil Heat/HVAC industry and strong leadership skills. This role offers the chance to contribute to a stable and essential service industry.

Qualifications

• 5+ years of experience in the Oil Heat/HVAC industry, with 2+ years in a supervisory role.
• Knowledge of oil and gas burners and boilers is required.
• Strong verbal and written communication skills.

Responsibilities

• Supervise and mentor a team of Oil Burner Technicians and HVAC installers.
• Manage service calls and maintenance efficiency.
• Troubleshoot complex boiler and furnace issues.
• Resolve customer escalations with a solution-oriented approach.
• Oversee parts inventory and service fleet maintenance.

Skills

Leadership

Technical troubleshooting

Customer service

Communication

Tools

Dispatching software

Job description

A leading fuel service company in Brooklyn seeks an experienced Heating Service Manager to oversee daily operations and lead a team of technicians. You will ensure high-quality service delivery and resolve technical issues while managing customer relationships. The ideal candidate has over 5 years of experience in the Oil Heat/HVAC industry and strong leadership skills. This role offers the chance to contribute to a stable and essential service industry.