Heart of House Shift Lead - High-Volume Restaurant

True Food Kitchen; Nashville (TN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Pet Insurance

Affordable health care (Hooray Health)

Telehealth options

EAP/SupportLinc

Restaurant dining discount

Paid volunteer time

True Giving fund

Job summary

True Food Kitchen in Nashville seeks a Heart of House Supervisor to lead shifts, maintain quality, and support staff in a high-volume setting. You will ensure food quality, cleanliness, and presentation meet our TRUE standards while guiding the team to deliver excellent guest experiences.

Ideal candidates have 1–2 years of supervisor experience, strong communication, and proficiency with MS Office. ServSafe certification is required or pursued, and Aloha knowledge is a plus.

Qualifications

• 1-2 years restaurant supervisor experience required.
• Excellent written and verbal communication skills.
• Strong initiative, integrity and teamwork.
• Proficient with MS Office suite and typical restaurant software.
• ServSafe Certification required or willingness to obtain.
• Aloha experience preferred.

Responsibilities

• Lead every shift with passion to create an efficient, productive work environment.
• Manage high-volume service periods from expo or wheel or as floater to ensure quality and presentation.
• Maintain safe, clean, organized production environment and facility.
• Perform line checks and facility walks with proper follow-up.
• Participate in EcoSure & Health inspections as needed.
• Represent True Food Kitchen culture and address guest questions and concerns per standards.
• Handle administrative tasks on shift and run pre-shift lineups.

Skills

Supervisory experience

Communication skills

Detail oriented

Multitasking

Interpersonal skills

Education

ServSafe Certification

Tools

Microsoft Office

Outlook

Word

Excel

Job description

True Food Kitchen in Nashville seeks a Heart of House Supervisor to lead shifts, maintain quality, and support staff in a high-volume setting. You will ensure food quality, cleanliness, and presentation meet our TRUE standards while guiding the team to deliver excellent guest experiences.

Ideal candidates have 1–2 years of supervisor experience, strong communication, and proficiency with MS Office. ServSafe certification is required or pursued, and Aloha knowledge is a plus.