Heart-Centered Patient Access Specialist

Rush Oak Park Hospital; Aurora (IL); On-site; USD 24,000 - 38,000; Full time

Job summary

Rush Oak Park Hospital in Aurora, IL is seeking a Registration Specialist I to join the Patient Access team. This on-site role supports complex admissions workflows, financial clearance, and real-time pre-service estimation while navigating insurance landscapes.

The ideal candidate has 1–2 years in a high-volume healthcare setting, proficiency with Epic and Microsoft Office, and strong analytical, communication, and accuracy skills to ensure clean claims and patient-friendly service.

Qualifications

• High school diploma or equivalent required.
• 1–2 years in a high-volume clinical, financial, or service environment.
• Experience with Epic and Microsoft Office preferred.
• Ability to manage complex workflows and communicate clearly.

Responsibilities

• Revenue Integrity & Work Queue Management: monitor and resolve electronic work queues; minimize front-end denials.
• Regulatory Compliance & No Surprises Act: follow CMS/EMTALA guidelines and document GFE for uninsured patients.
• Comprehensive Financial Clearance: verify demographics, financial data, COB, and secure inpatient payments.
• Data Integrity & Management: ensure accurate patient lookup and proper document indexing in the EHR.
• Point-of-Service Financial Counseling: discuss estimates, collect liabilities, and arrange payment plans.
• One Rush Cross-Functional Integration: support operations across campuses and standardize workflows.

Skills

Analytical ability

Communication

Accuracy

Independence

Education

High school diploma or equivalent

Associate’s degree in Accounting, Business Administration, or Healthcare Administration

Tools

Epic EHR

Microsoft Office

Job description

Rush Oak Park Hospital in Aurora, IL is seeking a Registration Specialist I to join the Patient Access team. This on-site role supports complex admissions workflows, financial clearance, and real-time pre-service estimation while navigating insurance landscapes.

The ideal candidate has 1–2 years in a high-volume healthcare setting, proficiency with Epic and Microsoft Office, and strong analytical, communication, and accuracy skills to ensure clean claims and patient-friendly service.