Heart Center Patient Services Specialist

Olympic Medical Center; Sequim (WA); On-site; USD 29,000 - 41,000; Full time

Job summary

Olympic Medical Center in Sequim, WA is hiring a Customer Service Representative for the Heart Center. This 100% FTE daytime role handles patient scheduling, data entry, insurance verification, and chart preparation.

You’ll provide phone and registration support, collaborate with care teams, and ensure accurate records across multiple systems. A high school diploma is preferred; one year of CS experience and medical terminology knowledge are required or preferred.

Qualifications

• High school diploma or equivalent preferred.
• 1-year minimum experience as Customer Service Assistant required with OMC or equivalent.
• Knowledge of medical terminology required.

Responsibilities

• Schedule patients and manage registrations per Heart Center protocols.
• Enter data accurately into multiple computer systems and verify insurance coverage.
• Obtain authorizations for services and prepare charts; handle faxes and medical records disposition.
• Assist with answering phones and patient registration; provide backup coverage for clerical staff.

Skills

Customer service

Data entry

Medical terminology

Education

High school diploma or equivalent

Medical Assistant certificate preferred

Job description

Olympic Medical Center in Sequim, WA is hiring a Customer Service Representative for the Heart Center. This 100% FTE daytime role handles patient scheduling, data entry, insurance verification, and chart preparation.

You’ll provide phone and registration support, collaborate with care teams, and ensure accurate records across multiple systems. A high school diploma is preferred; one year of CS experience and medical terminology knowledge are required or preferred.