Hearing Health Care Concierge

Beltone; Camp Hill (Cumberland County); Vor Ort; USD 43.000 - 45.000; Vollzeit

Benefits dieser Stelle

Monthly bonus program

Paid time off after 90 days

Paid major holidays

QSEHRA medical reimbursement

Paid training and professional dev

Zusammenfassung

Beltone is seeking a Patient Care Coordinator in Camp Hill, PA. You will greet patients, manage appointments, and maintain accurate demographic and billing information in our CRM system. This role supports the clinic team and helps ensure superior patient experiences.

The position emphasizes data accuracy, customer service, and teamwork within a hearing healthcare environment, with competitive pay and growth opportunities.

Qualifikationen

• High school diploma or GED required.
• Ability to type.
• 2+ years data entry/administrative experience in a healthcare office setting preferred.
• 2+ years of customer service experience preferred.
• Knowledge of Google Drive, Docs, Sheets, and file management.
• Detail oriented with confidentiality of patient records.
• English communication skills; Spanish a plus.

Aufgaben

• Greet patients as they enter the clinic.
• Answer phones, take messages, transfer calls, and confirm appointments.
• Collect detailed demographic information.
• Schedule appointments for patients.
• Maintain physical patient files per HIPAA rules and regulations.
• Enter data and maintain electronic patient files in the CRM system.
• Initiate outreach marketing calls to patients not seen recently.
• Create reports and documents using computer software.
• Process and track insurance benefits claims, including workers’ comp.
• Collaborate with Hearing Care Practitioner to keep the clinic organized.

Kenntnisse

Data entry

Customer service

Typing

Multitasking

English

Spanish (bonus)

Ausbildung

High School Diploma or GED

Tools

Google Drive

Google Docs

Google Sheets

Jobbeschreibung

Beltone is seeking a Patient Care Coordinator in Camp Hill, PA. You will greet patients, manage appointments, and maintain accurate demographic and billing information in our CRM system. This role supports the clinic team and helps ensure superior patient experiences.

The position emphasizes data accuracy, customer service, and teamwork within a hearing healthcare environment, with competitive pay and growth opportunities.