Hearing Care Outreach Coordinator

NationsBenefits; Wake Forest (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

NationsBenefits in the Wake Forest, NC area is seeking a Hearing Ambassador to assist the licensed dispenser in meeting daily goals. You will engage customers, support hearing health needs, educate on hearing wellness, schedule appointments, and support growth through community outreach and relationship building.

This on-site role at Sam’s Club Hearing Aid Center focuses on product knowledge, outbound calling, test scheduling, and promoting related products.

Qualifications

• High school diploma or equivalent required.
• Strong customer service, sales or retail experience.
• Excellent oral and written communication skills.
• Experience with scheduling software and basic computer systems.
• Ability to schedule and manage appointments with customers.

Responsibilities

• Have working knowledge of Hearing Aid Center products and services.
• Set the stage for tests and purchases when interacting with Members.
• Complete 30-50 outbound calls daily to prospective or existing customers.
• Secure a minimum of 4 immediate or scheduled full hearing tests daily.
• Promote non-hearing aid products when appropriate.
• Walk the club and engage in community events to promote HAC.

Skills

Customer service experience

Sales experience

Retail experience

Communication skills

Scheduling software

Education

High school diploma or equivalent

Tools

PC hardware and software

Scheduling software

Job description

NationsBenefits in the Wake Forest, NC area is seeking a Hearing Ambassador to assist the licensed dispenser in meeting daily goals. You will engage customers, support hearing health needs, educate on hearing wellness, schedule appointments, and support growth through community outreach and relationship building.

This on-site role at Sam’s Club Hearing Aid Center focuses on product knowledge, outbound calling, test scheduling, and promoting related products.