Hearing Care Front Office Coordinator

Beltone New England; Waterville, Northern (ME, KY); Hybrid; USD 32,666,000 - 54,443,000; Full time

Benefits offered by this job

Professional development support

401(k) retirement with 4% companymatch

Health, dental, vision insurance

Life and disability insurance

Paid holidays and vacation

Job summary

Beltone New England is seeking a Front Office Patient Coordinator in Waterville, ME to be the primary liaison between patients and Hearing Care Consultants. This full-time role runs Monday–Friday, 8:30 AM–4:30 PM.

Responsibilities include greeting patients, answering calls, scheduling appointments, processing insurance verifications, managing clinic operations, invoicing, and ordering supplies while ensuring HIPAA-compliant records and a welcoming reception area.

Qualifications

• Dependable and self-motivated with excellent verbal and written communication skills.
• Ability to multitask and stay organized with competing priorities.
• Familiarity with scheduling software and insurance/billing processes is preferred.

Responsibilities

• Greeting patients at the clinic and handling calls, scheduling appointments, and processing insurance verifications.
• Manage admin and financial reports, invoicing, and ordering equipment and supplies; keep the waiting area welcoming.
• Schedule new patient consultations and follow up with existing patients regarding continued care and updated equipment.
• Maintain accurate patient files and records in compliance with HIPAA.

Skills

Dependable

Self-motivated

Verbal communication

Written communication

Multitasking

Organizational skills

Tools

MS Word

MS Outlook

Scheduling software

Insurance/billing software

Job description

Beltone New England is seeking a Front Office Patient Coordinator in Waterville, ME to be the primary liaison between patients and Hearing Care Consultants. This full-time role runs Monday–Friday, 8:30 AM–4:30 PM.

Responsibilities include greeting patients, answering calls, scheduling appointments, processing insurance verifications, managing clinic operations, invoicing, and ordering supplies while ensuring HIPAA-compliant records and a welcoming reception area.