Patient Care & Front Office Lead – Hearing Care

Beltone; Franklin Square (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Life insurance - employer paid

AD&D

Critical Illness

Hospital Indemnity

STD & LTD

Paid time off

Employee discounts

Job summary

Beltone in Franklin Square and East Meadow, NY is seeking a Patient Care Coordinator to lead front office operations, greet patients, verify insurance, schedule appointments, and support both locations.

This full-time role offers 40 hours per week, Monday through Friday, with a competitive hourly wage and bonus opportunities, plus a comprehensive benefits package including health, dental, and vision insurance.

Qualifications

• Minimum 10 years of medical office management experience.
• Front desk experience in the hearing industry is a plus.
• High school diploma or GED required.

Responsibilities

• Greet and screen patients to determine how we can best support them.
• Answer questions about services and promotions.
• Spot potential leads and keep patient flow running smoothly.
• Schedule and confirm appointments and conduct outbound retention calls to patients.
• Coordinate provider’s schedule and ensure the smooth flow of patient care.
• Verify patient information, billing/insurance data, and maintain patient charts.

Skills

Strong computer skills

Interpersonal skills

Communication skills

Detail oriented

Education

High school diploma or GED

Tools

Word processing

Database software

Job description

Beltone in Franklin Square and East Meadow, NY is seeking a Patient Care Coordinator to lead front office operations, greet patients, verify insurance, schedule appointments, and support both locations.

This full-time role offers 40 hours per week, Monday through Friday, with a competitive hourly wage and bonus opportunities, plus a comprehensive benefits package including health, dental, and vision insurance.